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Anthony Capstick

Business, technology and broadband issues.

Monday, January 31, 2005

Do not attempt to use the following link! I have given up trying to pay my income tax using this payment option, and have reverted to writing out a cheque to the Post Office. Why do Government departments get IT projects so wrong?

Tried using the Government Gateway recently? - its a nightmare. No wonder people get turned off by technology. Its such a crime when you believe passionately, like I do, that technology can help so much. However in the hands of civil servants......

Inland Revenue - BillPay Plus, powered by Alliance & Leicester Commercial Bank


  • At 10:45 PM, howard said…

    Funny that, because I think the Government Gateway is pretty good now. I can use it from my Mac without crashing and have had few problems using it for my tax return etc.

    They don't reply to their special secure email system very quickly but they do respond and they sent me a rebate pretty quickly too.


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